Contact Us
Contact us for product questions, order updates, shipping concerns, return requests or other store-related inquiries.
Customer Support
Email: service@xiasmv.com
When contacting us about an existing order, include your order number and the email address used to place the order.
If your question concerns a damaged, defective, incorrect, incomplete or materially misdescribed item, include clear photographs or videos where relevant.
Return Requests
Please contact customer support before sending an item back.
Once a return request has been reviewed and approved, our customer support team will provide the appropriate return instructions and return warehouse address.
Do not automatically send returned merchandise to our business registration address unless customer support specifically instructs you to do so.